A: We accept secure online payments through credit/debit cards, UPI, net banking, and third-party payment gateways.
A: Unfortunately, once an order is placed, it cannot be canceled. Please review your cart carefully before checkout.
A: Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor its status.
A: Yes, we may ship internationally. Additional customs duties or import taxes (if applicable) will be the customer’s responsibility.
A: Shipping timelines depend on your location. Typically, orders within India arrive in 5-7 business days, while international orders may take longer.
A: While we strive to deliver on time, delays may occur due to unforeseen circumstances. You can track your order or contact us for assistance.
A: Returns are accepted within 7 days of delivery, provided the product is unused and in its original packaging. Customized and sale items are non-returnable.
A: Email us at contact@delightfulcreations.in with your order details, and we’ll guide you through the process. Return shipping costs are borne by the customer unless the return is due to a defective or incorrect item.
A: Once we receive and inspect your returned item, refunds are processed within 5-7 business days to your original payment method.
A: Yes! Our scented candles are made using high-quality wax and premium fragrances, ensuring a long-lasting and safe burn.
A: Absolutely! We accept custom resin art orders. Contact us with your requirements, and we’ll create something special just for you.
A: We offer hands-on workshops in resin art, painting, calligraphy, and more, suitable for all skill levels.
A: Yes, we provide gift-wrapping services on request. Let us know at checkout if you’d like your order beautifully wrapped.
A: You can reach us via email at contact@delightfulcreations.in or through our contact form on the website.
