Privacy Policy

1. Introduction

Welcome to Delightful Creations. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our products.

2. Information We Collect

We collect standard eCommerce customer data, including:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Details: Collected securely through third-party payment gateways.
  • Order Information: Purchase history, order details, and customer service interactions.
  • Technical Data: IP address, browser type, device information, and website usage analytics.
  • Marketing Preferences: Subscription status for promotional emails and marketing communications.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Processing and fulfilling your orders.
  • Providing customer support and improving our services.
  • Sending transactional emails, such as order confirmations and shipping updates.
  • Sending promotional emails if you have opted in.
  • Conducting website performance analysis using Google Analytics and Meta Analytics.
  • Ensuring website security and fraud prevention.

4. Third-Party Services

We may use third-party services for:

  • Payment Processing: Secure transactions through trusted payment gateways.
  • Analytics: Tracking website usage and improving user experience via Google Analytics and Meta Analytics.
  • Marketing & Advertising: Retargeting ads and promotional campaigns.

5. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience. These may include:

  • Essential Cookies: Required for website functionality and security.
  • Analytics Cookies: To track website traffic and improve performance.
  • Marketing Cookies: Used for targeted advertising and retargeting.

You can manage or disable cookies through your browser settings.

6. Data Sharing & Security

  • We do not sell, rent, or share your personal data with third parties for their marketing purposes.
  • Data security is a priority, and we implement reasonable safeguards to protect customer information.

7. User Rights & Controls

You have the right to:

  • Access, correct, or delete your personal data upon request.
  • Opt out of marketing emails at any time via the unsubscribe link.
  • Request information on how your data is used.

For any privacy-related concerns, you can contact us at [your contact email].

8. International Sales & Jurisdiction

We may sell our products internationally. By using our website, you agree that any disputes will be governed by the laws of Thane, Maharashtra, India.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

By using our website, you consent to the terms of this Privacy Policy.